All artwork sold by richardquartleyart.com is sent directly from the artists themselves.
We are confident that you will be happy with your purchase, however, if you have any issues, please contact us to resolve the issue.
If you do need to return any item, it will be returned to the artist. As we work with artists worldwide, it is important to speak with us in order to obtain the return information.
We are not responsible for any loss or damage whilst the goods are in transit. We therefore recommend that you only use a tracked delivery service, insured to cover any problems.
All returns must be returned in original packaging and be in mint condition. On receipt of the artwork this will be inspected.
Artwork will be refunded minus the original shipping price unless there is a specific fault with the item.
Due to the nature of the artwork which we sell, we recommend that the art only be opened by experienced handlers. If the item needs to be returned, we recommend that it be rolled/packed by a professional. Any damage incurred at this stage will void any refund request.
All refunds will be made in GBP£ using the original payment method. We are not responsible for any currency fluctuations.